Lunch Info

If I set up an account last year, do I need to do anything?  Good news!  You don’t need to re-register, but if you have money on your PaySchools account you want to use for the pre-order option, follow the instructions above.

How do I set up an account?  Use the link above.  You will be prompted for your child(ren)’s PIN (the numeric portion only of their STU ID – eg. “2022” for STU2022), your payment information, and configure your account.  If you don’t know your child’s STU ID, email Registrar@chca-oh.org.  

If I don’t create an account now, will I lose that option?   No, you can create an account at any time.

Am I charged to use this system?  Yes.  The internet convenience fees per transaction are:  $1.75 electronic checks and 3.9% for credit card.  This fee does not go to CHCA or GTF.  At this time, you are unable to pre-order lunch without paying this fee.

What if I have a balance on my PaySchools account?  At this time, you are unable to use a balance on your PaySchools account with the pre-order lunch system.  Your options are:

1. Wait until those 2 systems are linked and you can use your balance (expected late fall 2020)
2. Email Jenny.Tippitt@chca-oh.org to order tomorrow's lunch by 9:00 PM nightly.  Include child's name and grade, date you want lunch, and drink choice.  Jenny will place your order and deduct the payment from your PaySchools balance.
3. Email Jenny.Tippitt@chca-oh.org to request a full refund of your PaySchools account balances.  You will receive payment by the end of 1^st quarter.
    

Who can use this system?  All students on every campus.  (Armleder added in 2020-2021!)

What if I need help with my account?  payschools.com/support  If they are unable to resolve your issue, contact Jenny.Tippitt@chca-oh.org.

PaySchools Central conveniently lets parents load any amount of money on a student account to pay for lunch.  You can receive email alerts when your account falls below a predetermined amount, set your account to be automatically replenished, and review your child’s purchases online at any time.

If I set up an account last year, do I need to do anything?  Good news!  You don’t need to re-register, but you may need to load money on your child(ren)’s account.

How do I set up an account?  Use the link above.  You will be prompted for your child(ren)’s PIN (the numeric portion only of their STU ID – eg. “2022” for STU2022), your payment information, and configure your account.  If you don’t know your child’s STU ID, email Registrar@chca-oh.org.  Each child has a separate lunch balance with a single family account.

If I don’t create an account now, will I lose that option?   No, you can create an account at any time.

Am I charged to use this system?  Yes.  The internet convenience fees per transaction are:  $1.75 electronic checks and 3.9% for credit card.  This fee is only charged on the transaction to fill the card, not on all food purchases, and do not go to CHCA or GTF.  To load money on your child(ren)'s account without a fee, send in payment to your child’s school office using the above form.

Will I be notified when my balance is low?  You will receive an email at your Email 1 Preferred when the balance is below $5.00.  To transfer money from one child’s balance to another, email Jenny.Tippitt@chca-oh.org.

What if I have a balance left over at the end of the year?  Any balance remaining at the end of the school year is rolled over to the next year. If your child is graduating or leaving the school for other reasons, you can request a refund of the remaining balance.

Who can use this system?  All students on every campus.  (Armleder added in 2020-2021!)

What if I need help with my account?  payschools.com/support  If they are unable to resolve your issue, contact Jenny.Tippitt@chca-oh.org.

How does my student pay for lunch with this system?   There is a keypad at the register where students type in their PIN.  This prompts a photo of your student to appear, so that the cashier can confirm their identity. 

What if my student forgets their PIN?   There will be a master list at the cash register for easy look up.

Can my student still use cash?   Yes, cash is still accepted; however, you will not be able to view your student’s cash purchases as the student won’t enter their PIN.

What if I do not want my child to purchase certain snacks?  If you want to put any kind of a restriction or dietary alerts on your child's account, email Jenny.Tippitt@chca-oh.org